After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Custom shipping method within 4-10 working days; however if goods are unavailable, delivery may take a little longer.

If you wish to query a delivery please contact us at sales@pondsrus.com.au.

After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to send your goods via Custom shipping method within 4-10 working days; however if goods are unavailable, delivery may take a little longer.

If you wish to query a delivery please contact us at sales@pondsrus.com.au.